Skava Blog: Time to Look Beyond Conversion

Time to Look Beyond Conversion

Conversion should remain a key component of any retail dashboard, but modern retailers need to look beyond conversion to better understand and optimize their business.

Can chatbots replace customer service agents?

Implementing a new technology can be a daunting task that requires…

The Role of Mobile in Omnichannel Commerce

Brands are competing for every customer in a hyperconnected world.…

Millennials Are Reshaping the Shopping Experience, Are You Keeping Up?

Millennials are shaping the customer shopping experience with…

Retailers Must Re-Think Their Black Friday Strategy

For many shoppers, the hunger to stand in long lines and fulfill…

What Conversational Commerce Means for Omnichannel

As retailers, you’re constantly whipping up ideas on how to…

3 Ways to Revolutionize Shopping with Real Time Retail

Mobile devices have become pervasive in the customer shopping…

Skava rated as a Leader in Mobile Commerce And Engagement Platforms by Forrester

Infosys -- Skava, an Infosys company, has been rated as a leader…

Macy’s helps shoppers make the most of mobile opportunities

Kicking off the shopping frenzy on Thanksgiving this year, Macy's…

[Forrester Research] How mobile will transform business in 2016

The new year approaches fast and Forrester analysts have made…