EU-US Privacy Shield Framework
In compliance with the Privacy Shield Principles, Skava commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Skava at:
US Phone: 1-877-554-21767 ext 701
Skava has further committed to refer unresolved Privacy Shield complaints to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information or to file a complaint. The services of BBB EU PRIVACY SHIELD are provided at no cost to you.
Please note that if your complaint is not resolved through these channels, under limited circumstances, as set forth in Annex 1 of the Privacy Shield Framework, a binding arbitration option may be available before a Privacy Shield Panel.
Skava is subject to the investigatory and enforcement powers of the United States Federal Trade Commission.
Non-Personal Information Collected Automatically
Skava is committed to the protection of the privacy of its web site visitors. Please note that we may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to third parties, but these statistics will include no personally identifiable information.
In order to respond to your questions, fulfill your requests or manage interactive customer programs, it may be necessary to ask for personal information such as your name, address, e-mail address and telephone number. We may use this information to respond to your requests or to contact you via mail, e-mail or phone to inform you of new products, services or promotions we may offer. If you place an order for a product, request a service or submit content to this site, we may need to contact you for additional information required to process or fulfill your order and/or request. However, unless compelled by applicable legislation or governmental authority, we will not provide this information to a third party without your permission, other than as necessary to process your order, fulfill your requests or manage interactive customer programs. You hereby grant to Skava the right to share any information provided by you among Skava’s affiliates for the purposes mentioned before. In addition to the personal information that you may provide us, this Site may use technology that lets us collect certain technical information like your Internet protocol address, your computer’s operating system, your browser type, traffic patterns and the address of any referring Web sites.
Skava may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
In cases of onward transfer to third parties of data of EU and Swiss individuals received pursuant to the Privacy Shield, Skava is potentially liable.
Your Rights in Connection With Your Personal Information
You have the following rights in connection with your personal information:
Right of access
The right of access is the right to obtain from Skava:
- • confirmation as to whether or not data related to you is being processed;
- • information on the purposes of processing and the recipients to whom the data have been disclosed;
- • communication in an intelligible form of the data undergoing processing and of any available information on its or their source;
- • knowledge of the logic involved in any automated decision processes concerning collection and use of your data.
You have the right to obtain our confirmation of whether we maintain personal information relating to you. Upon request, we will provide you with access to the personal information that we hold about you. You also may correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct their query to firstname.lastname@example.org. If requested to remove data, we will respond within a reasonable timeframe.
Your right to access your Personal Data may be restricted in exceptional circumstances, including, but not limited to, when the burden or expense of providing this access would be disproportionate to the risks to your privacy in the case in question, or when the rights of persons other than you would be violated by the provision of such access. If we determine that your access should be restricted in a particular instance, we will provide you with an explanation of our determination and respond to any inquiries you may have.
Right of rectification
You have the right to contact Skava to obtain the rectification, without delay, of inaccurate or incomplete data. The right of rectification is an essential complement to the right of access and is important to maintain a high level of data quality and accuracy.
You have the right to obtain blocking of data from Skava where:
- • you contest the accuracy of data;
- • the data are no longer needed to achieve the purposes of the processing;
- • the processing is unlawful and you oppose the erasure of the data and demand blocking instead.
Blocking means the freezing of data by Skava at a given moment and for a specific period of time. Blocked personal data can only be processed, with the exception of its storage, for purposes of proof, or with your consent, or for the protection of the rights of a third party.
Right to object
You have the right to object at any time to the processing of data relating to you, except in certain cases, such as where the processing is based on a legal obligation of Skava.
Where there is a justified objection based on legitimate grounds relating to your particular situation, the processing in question may no longer involve that data.
Right to Opt Out
Additionally, you may contact Skava to opt out of Skava services by submitting a written request to email@example.com.
Please note that while there are always risks associated with providing personal data, whether in person, by phone or over the Internet, and no system or technology is completely safe, “tamper”-proof or “hacker"-proof, Skava has endeavored to take appropriate measures to prevent and minimize risks of unauthorized access to, improper use, and the inaccuracy of your personal information.
Accuracy of collected data
Skava will on its own initiative, or at your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal data retained by Skava in connection with the operation of this Site.
No information may be submitted to Skava by persons under the age of 18 without the consent of a parent or legal guardian, nor may persons under the age of 18 make purchases or other legal acts on this Site without such consent, unless permitted by applicable legislation.
NOTICE ON USE OF CONTENTS OF SKAVA WWW PAGES
By accessing Skava World Wide Web pages you agree to the following terms. If you do not agree to the following terms, please notice that you are not allowed to use the site.
The contents of Skava World Wide Web pages are Copyright © Skava 2002-2017. Any rights not expressly granted herein are reserved. Reproduction, transfer, distribution or storage of part or all of the contents in any form without the prior written permission of Skava is prohibited except in accordance with the following terms. Skava consents to you browsing Skava World Wide Web pages on your computer or printing copies of extracts from these pages for your personal use only and not for redistribution unless consented to in writing by Skava. Individual documents in our World Wide Web pages may be subject to additional terms indicated in those documents. The use of this site and the content therein, is permitted to private, noncommercial use. The use of press releases and other documents classified as public is permitted in public communications if the source for the information has been stated. This site and the contents herein are provided as a convenience to you. The contents of Skava World Wide Web pages are provided on “as is” and “as available” basis. Skava does not warrant that its Web pages will be uninterrupted or error-free. Skava reserves the right to revise the pages or withdraw access to them at any time. NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS MADE IN RELATION TO THE AVAILABILITY, ACCURACY, RELIABILITY OR CONTENT OF THESE PAGES. SKAVA SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SERVICE, EVEN IF SKAVA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF SKAVA WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. For your easy accessibility Skava may include links to sites on the Internet that are owned or operated by third parties. By linking to such third-party site, you shall review and agree to that site’s rules of use before using such site. You also agree that Skava has no control over the content of that site and cannot assume any responsibility for material created or published by such third-party sites. In addition, a link to a non-Skava site does not imply that Skava endorses the site or the products or services referenced in such third party site. By submitting material to any of our servers, for example, by e-mail or via the Skava World Wide Web pages, you agree that: (a) the material will not contain any item that is unlawful or otherwise unfit for publication; (b) you will use reasonable efforts to scan and remove any viruses or other contaminating or destructive features before submitting any material; and (c) you own the material or have the unlimited right to provide it to us and Skava may publish the material free of charge and/or incorporate it or any concepts described in it in our products without accountability or liability (d) you agree not to take action against us in relation to material that you submit and you agree to indemnify us if any third party takes action against us in relation to the material you submit. Skava does not and cannot review the content posted by users on its site and is not responsible for such content. Skava may at any time at its discretion remove any content posted by users. Skava is a registered trademark of Kallidus, Inc. The Skava logo is a trademark of Kallidus, Inc. Skava’s product names are either trademarks or registered trademarks of Skava. Other product and company names mentioned herein may be trademarks or trade names of their respective owners. Your access to this site should not be construed as granting, by implication, estoppel or otherwise, any license or right to use any marks appearing on the site without the prior written consent of Skava or the third party owner thereof.